Business is about People.

Launtel was launched with the belief that there was a better solution for small and medium business.

No contracts. No call centres. Just local people achieving great things together.

01

Our History

Launtel (Launceston Telecom) is based in Launceston, Tasmania. The company commenced trading in 2007 as Launtel Pty Ltd with sole director Damian Ivereigh and has now grown to include a team of staff including experienced technicians and administrative staff.

Launtel was born out of Damian’s ongoing frustration with the impersonalised service that he and many small business associates experienced with large telcos. This was also when it was decided there should be no contracts – we wanted people to stay with us because they wanted to, not because they had to.

Launtel also became a specialist in the provision of VOIP (Voice Over Internet Protocol) technologies that had just begun emerging at the time and which formed part of Damian’s background in programming and code writing for CISCO systems, one of the world’s largest internet development companies.

Supported by experienced technical staff and administrative staff, Launtel has structured its operation specifically to provide highly personalised services to small to medium enterprise in Tasmania.

We may be a small company in comparison to the big 3, but that hasn’t stopped us doing big things in providing national business solutions where the other companies couldn’t.

We know that you’ll find Launtel, intuitive, reliable and intelligent and best of all we know you’ll find that Launtel has a heart.

02

Why Choose Us

These are reasons you’d most likely switch to Launtel.

If you’d like to know what we stand for, see our values here.

  • 1. Launtel has a heart
    Life’s too short to run a business that doesn’t care. We have to sleep at night and we want to be able to look you in the eye.
  • 2. We’re a local business, like you
    Local doesn’t have to mean inferior. It means we understand how important it is to have systems that are reliable.
  • 3. No call centres or overseas techs
    If you need tech help you call us and you’ll speak to a local team that will actually be doing the tech work, not a person in a call centre that has to put in a request for someone else to do it.
  • 4. We listen to our clients’ needs
    The big telcos have to sell set packages. We listen to what you need first then we provide a tailored solution.
  • 5. We have a clear and easy billing system
    Some phone and internet bills are a nightmare to understand. Our invoices are simple on a monthly cycle. And if you’re not happy with the value you received just ShortPay the bill.
  • 6. We won’t force you to stay
    Big telcos rely on contracts to lock you in even if you’re wildly unhappy. We don’t think that’s fair. If we can’t make you happy then we’ll help you switch to another provider.

We’re at your call.